Privacy Policy

Last Updated: January 2025

Introduction

HBU Asset Recovery ("we," "our," "us," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your personal information when you use our website and services.

Information We Collect

We may collect information about you in the following ways:

Information You Provide: When you fill out a claim review form, contact us by phone, email, or through other communication methods, we collect information such as your name, contact information, Social Security number (for verification purposes), and details about your property and claim situation.

Information Automatically Collected: When you visit our website, we may automatically collect certain information about your device and browsing activity, including IP address, browser type, pages visited, and time spent on our site.

Public Records: As part of our research services, we access publicly available county court records, state surplus fund databases, and property transaction records to locate potential surplus funds.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our surplus fund recovery services
  • To communicate with you about your claim and recovery progress
  • To verify your identity and eligibility for claim recovery
  • To file claims and correspond with county and state agencies on your behalf
  • To process payments and manage our business operations
  • To comply with legal obligations and regulatory requirements

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information in the following circumstances:

  • With county and state agencies as necessary to file and process your claim
  • With legal counsel if required for claim disputes or legal proceedings
  • When required by law or regulation
  • To protect our rights or the rights of others

Messaging Terms and Conditions

Our messaging program consists of promotional offers, discounts, and information about our products and services. The following terms apply to SMS and other messaging communications:

  • Cancellation: You can cancel the SMS service at any time by texting "STOP" to the phone number from which you received messages. After you send "STOP," we will send you a confirmation SMS and you will no longer receive messages from us.
  • Help: If you experience issues with the messaging program, reply with "HELP" or contact us directly at Info@hbuassetrecovery.us.
  • Carrier Liability: Carriers are not liable for delayed or undelivered messages.
  • Message and Data Rates: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on communication needs. For questions about your text plan or data plan, contact your wireless provider.
  • Data Sharing: Customer data is not shared with third parties for promotional or marketing purposes. Mobile opt-in and consent information is never shared with anyone for any purpose.
  • Re-enrollment: If you wish to rejoin the messaging program after canceling, simply sign up again as you did the first time and we will resume sending SMS messages.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Right to Access: You may request access to the personal information we hold about you.
  • Right to Correction: You may request that we correct inaccurate information.
  • Right to Deletion: You may request deletion of your information, subject to legal obligations.
  • Right to Opt-Out: You may opt out of marketing communications at any time.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience and collect analytics. You can control cookie settings through your browser preferences. Disabling cookies may limit your ability to use certain features of our website.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's account.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review the privacy policies of any third-party websites before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy. Your continued use of our services constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

HBU Asset Recovery

2524 North Broadway Ave, Edmond, OK 73034

Phone: (405) 896-3095

Email: Info@hbuassetrecovery.us